Introduction
Welcome to Mint Harmony. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health information service.
Please read this Privacy Policy carefully. By accessing or using Mint Harmony, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined here.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Account Information: Name, email address, and password when you create an account
- Profile Information: Age, gender, and basic health preferences (optional)
- Health Information: Symptoms, health concerns, and search history you choose to share
- Communication Data: Messages and inquiries you send to us
Automatically Collected Information
When you use our service, we automatically collect certain information:
- Usage Data: Pages visited, features used, and time spent on the platform
- Device Information: IP address, browser type, operating system, and device type
- Location Data: General location based on IP address (country/city level)
- Cookies and Tracking: Information from cookies and similar technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our health information services
- Personalization: To customize content and recommendations based on your interests
- Communication: To respond to your inquiries and send service-related notices
- Research & Analytics: To analyze usage patterns and improve our platform (anonymized data only)
- Security: To protect against fraudulent or unauthorized use of our services
- Legal Compliance: To comply with legal obligations and enforce our terms
Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data is encrypted in transit using SSL/TLS protocols
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Security assessments and vulnerability testing
- Data Minimization: We only collect necessary information
- Employee Training: Regular privacy and security training for our team
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Delete
Request deletion of your personal information
Right to Correct
Update or correct inaccurate information
Right to Object
Object to certain processing activities
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how users interact with our platform
- Performance Cookies: Monitor site performance and error reporting
Data Retention
We retain your personal information only for as long as necessary to:
- Provide the services you requested
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
Children's Privacy
Mint Harmony is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification to registered users
- Updating the "Last updated" date at the top of this policy
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@mintharmony.com
Response Time: We aim to respond to all privacy-related inquiries within 48 hours.